ART WORK

Digital File:
Digital file is always preferred over printed copy. Quality of imprint will depend on the quality of artwork provided.
File format can be in AI, EPS, or PDF.

Email art to sales@klmpromo.com. (Please include PO# when emailing artwok.)

If digital file is not available, please make sure the printed copy is clean black & white artwork; color separated with
registration marks if artwork contains more than one color. Laser prints can be accepted at 600 DPI or higher.

PMS Color Match:
$15 (V) for each color. No charge if PMS number is supplied.

Standard Imprint Colors:
CHARGES:

Cancellations:
$25.00(V) plus the cost of a billable work completed.
Copy Change:
Add an additional Set-Up Charge per copy change. Each copy must meet catalog minimums.
Drop / Split Shipments:
$5.00(X) per additional location. Please contact customer service for a drop ship specification sheet. Drop ship lists
must be prepared according to the specific instructions show on the sheet to avoid additional charges.
Finance Charges:
Finance charges not to exceed 1-1/2% per month will accrue on past due balances.
Payment:
We accept American Express, Discover, Visa, and Mastercard.$30 NSF charge for returned checks.
Personalization:
Engraved items only. Set up charge is $45 (V) and running charge is $2.00 (V) per name.
Proofs:
Free paperproof will be provided for approval. Pre-production sample proof is set-up fee plus the product cost
charged at EQP.
Set Up Charges:
Set up charge (one color, one location) of $35(v) apply to all the products.
Running Charges:
(add for each color/position imprint after the first)
Quantity : 12-49 $2.50
Quantity : 50-99 $1.25
Quantity : 100-249 $0.75
MISCELLANEOUS:

Placing Order:
Orders can be placed either by phone, email, or fax. Orders must be confirmed in writing.
Production Time:
Standard production time is 5 working days. Production begins the day AFTER receipt of your order, and approved
artwork and credit. Contact factory for production time on large quantity and offshore orders.
Claims:
All claims must be submitted in writing within thirty (30) days order shipment. All shipping damage claim must be filed
with the common carrier. We are not responsible for shipping damage.  
Returns:
Must be authorized by KLM Promo Products, LLC. and have a Return Authorization Number. No credit or replacement
merchandise will be issued for product unavailable for return to factory. There is a 15% re-stocking fee for returned
merchandise.
F.O.B. West Covina:
All merchandise becomes the customer's property upon delivery to the shipping carrier.
Order Confirmation:
Orders must be confirmed in writing.
Over-Catalog Quantities:
Please, call for an exact quote.
Over / Under Runs:
KLM Promo Products, LLC. reserve the right to ship up to 5% over or under the quantity ordered for imprinted
merchandise. Factory normally strives to ship exact quantities. Quantities shipped will be invoiced.
*NOTICE
IMPRINTS, LOGOS OR TRADEMARKS DISPLAYED ON PRODUCTS IN THIS CATALOG are solely for the purpose of
showing imprinting capabilities on these products.They are not intended to reflect or imply endorsement of the products
by the companies the imprints represent and are not available for sale to anyone other than the parties expressly
authorized by the owner of such design. KLM Promo Products, LLC. does not endorse any goods, services, companies,
manufacturer or their agents and representatives.

This catalog supersedes all previous catalogs, prices and items. All prices and product details are subject to change
without notice due to fluctuations in the international exchange rate of the U.S. dollar. In some cases products design or
shade of color may be changed after the print of this catalog.
AUTHORIZATION & INDEMNIFICATION:

By placing an order with KLM Promo Products, LLC. you represent and warrant that you have the authority
to order, purchase, and/or distribute merchandise containing the names, trademarks, logos, copyrights,
etc., identified and submitted with your order. You also agree to indemnify, defend, and hold harmless
KLM Promo Products, LLC. its affiliates and its representatives, from and against all claims, liabilities,
and expenses, arising out of or related to an actual or alleged infringement or misappropriation of any
trademark, copyright or any other proprietary right of such merchandise. This provision will remain in
effect after delivery of your order.
Quantity : 250-499 $0.50
Quantity : 500-999 $0.50
Quantity : 1000-2499 $0.40
Quantity : 2500+ $0.35 (V)
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